An effective help desk software is a game-changer. It changes the way queries are received and solved. The manual process is both time-consuming and tedious. Sometimes, especially at the start of a new session, the number of queries is relatively …
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When we talk about helpdesk, the industries that pop up in our mind are mostly ecommerce, medical, and IT. The education sector is often neglected. But do you know helpdesk is of utmost importance in the education sector? Schools have …
